Frequently Asked Questions

Ordering

1. How do I place an order?

To place an order, simply add the items you want to purchase to your cart and proceed to the checkout. Follow the instructions to provide your shipping and payment information, and then submit your order.

2. Is an account required to place an order?

No, you can check out as a guest. However, creating an account will allow you to save your shipping and payment information for future orders.

3 .Can I change or cancel my order after it has been placed?

If your order has not been processed yet, it may be possible to make changes or cancel your order. Please contact us as soon as possible to request any modifications or cancellations.

Shipping

1. Where do you ship to?

We offer USA shipping.

2. How long does shipping take?

Shipping times vary depending on the destination. Orders shipped within the USA typically arrive in 4-5 days.

3. What are the shipping costs?

Shipping is free for orders shipped within the USA. 

4. Can I track my order?

Yes, you will receive a tracking number once your order has been shipped. You can use this number to track the status of your order.

Return & Refund

1. What is your return policy?

We accept returns within 10 days of receiving the item. Items must be in their original condition and packaging. Please contact us to initiate the return process.

2. How long does it take to process a return?

Once we receive your returned item, we will process your refund within 4 days.

3. What is your refund policy?

We will issue a refund for the full price of the returned item(s), excluding any shipping fees.

Cancellation

1. Can I cancel my order?

If your order has not been processed yet, you may be able to cancel it. Please contact us as soon as possible to request a cancellation.

2. How long does it take to process a cancellation?

We will process your cancellation request as soon as possible. However, if your order has already been processed, we may not be able to cancel it.

Payment

1. What payment methods do you accept?

We accept Visa, MasterCard, American Express, JCB, Diner Club, and Discover Card credit cards.

2. Do you offer gift cards?

Yes, we offer gift cards in various denominations.

3. Do you provide discounts after an order is placed?

No, we do not offer discounts after an order is placed. Any applicable discounts must be applied at the time of purchase.

Please let me know if you need any further information or if you have any other inquiries!

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