Billing Terms & Conditions

By accessing and using our website, you agree to comply with and be bound by the following billing terms and conditions. If you do not agree to these terms, please refrain from using our website.

Payment

All payments must be made in U.S. dollars. We accept all major credit cards. Payment is required at the time of purchase, and we will not ship any products until payment has been received.

Credit Card Authorization

When you place an order on our website, we will authorize your credit card for the total purchase amount. This is not a charge, but a temporary hold on your funds to ensure payment authorization. If the payment is not authorized, we will cancel your order.

Order Confirmation

Once you have successfully placed an order and the payment has been authorized, you will receive an order confirmation email. This email will include your order number and a summary of your purchase.

Order Tracking

After your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

Product Availability

We strive to ensure that all products listed on our website are available and accurately described. However, we cannot guarantee stock availability at all times. We reserve the right to discontinue any product at any time without prior notice.

Pricing

All prices listed on our website are in U.S. dollars. We reserve the right to change prices at any time without prior notice. If a product is mistakenly listed at an incorrect price, we reserve the right to cancel the order and provide a full refund.

Warranty

All products sold on our website are covered by the manufacturer’s warranty. If you encounter a defective product, please contact us at [email protected] to initiate a warranty claim.

Limitation of Liability

Hivoex shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, or from any content or information obtained through our website. In no event shall our liability exceed the amount paid by you for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold Hivoex, its employees, directors, and affiliates harmless from any claims or damages arising out of your use of our website or your violation of these billing terms and conditions.

Governing Law

These billing terms and conditions shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions. Any legal action arising out of these terms shall be filed in a competent court in Los Angeles, California.

Changes to These Billing Terms and Conditions

We reserve the right to modify these billing terms and conditions at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised terms.

Entire Agreement

These billing terms and conditions constitute the entire agreement between you and Hivoex regarding the use of our website and the purchase of products. Any other agreements, representations, or warranties are hereby superseded and void.

Severability

If any provision of these billing terms and conditions is deemed invalid or unenforceable, such provision shall be deemed severed from these terms and conditions without affecting the validity or enforceability of the remaining provisions.

Contact Information

If you have any questions or concerns about our billing terms and conditions, please contact us at [email protected]. We will make every effort to respond to your inquiry as soon as possible.

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